WebHex Troubleshooting Knowledge Base

Error message	Likely meaning (TL;DR)	Recommended next steps
TypeError: Cannot read properties of undefined	Your Node.js handler is trying to read notificationAttributes from an object that is undefined (likely the incoming Webex payload doesn’t include the expected field/structure).
Failed to open TCP connection to wbxwebhooks.joesjavajoint.com:443	It means the system could not establish an HTTPS connection to wbxwebhooks.joesjavajoint.com on port 443, so that endpoint is currently unreachable	The destination URL, DNS, firewall/network access, and server availability/SSL configuration need to be checked.