Guides

Supported Devices - Connect+

The following device models can be added to any Connect+ cloud for full remote monitoring and management, broken down by devices that are natively supported and those which can be added via Connect+ Edge. This list is updated biweekly.

Natively-Supported Devices


VendorModelsSelect Commands
AvocorAVE-5530, AVE-5540, AVE-5550, AVE-5560, AVE-6540, AVE-6550, AVE-6560, AVE-7540, AVE-7550, AVE-8640, AVE-9200, AVG-6560, AVG-7560, AVG-8560, AVH-6520, AVH-652GV, AVH-7520, AVH-752GV, AVH-8620, AVH-862GV, AVK-5510, AVK-6510, AVK-7510, AVK-8510, AVK-9810, AVL-1050-D, AVL-1050-T, AVR-4310, AVR-5510, AVS-6520, AVS-7520, AVS-8620, AVW-6555Firmware Update/Upgrade, Input Select, Install Application, IoT Firmware, Launch App, Power Off, Power On, Reboot, Request Dump, Scaler Firmware, Switch Input, Switch Source, Uninstall App, Upload Wallpaper, subMCU Firmware
Bluesound ProfessionalB100S, B160S, B170S, B400S, BCS300, BSP1000, BSP125, BSP200, BSP500, BSW150, N330Firmware Upgrade, Play/Pause, Reboot, Set Preset, Set Volume
Legrand AVRLNK-1015V, RLNK-1615V, RLNK-210-IEC-NS, RLNK-215, RLNK-410R-IEC-NS, RLNK-415R, RLNK-420R, RLNK-910R-IEC-NS, RLNK-915R, RLNK-920R, RLNK-P415, RLNK-P416-IEC-NS, RLNK-P420, RLNK-P915R, RLNK-P915R-SP, RLNK-P916R-IEC-NS, RLNK-P920R, RLNK-P920R-SP, UPX-RLNK-1000R-2, UPX-RLNK-1000R-8, UPX-RLNK-1500R-2, UPX-RLNK-1500R-8, UPX-RLNK-2000R-2, UPX-RLNK-2000R-8, UPX-RLNK-OL1000R-2, UPX-RLNK-OL1000R-8, UPX-RLNK-OL1500R-2, UPX-RLNK-OL1500R-8, UPX-RLNK-OL2000R-2, UPX-RLNK-OL2000R-8, UPX-RLNK-OL3000R-2, UPX-RLNK-OL3000R-6Bank 1/2, Device UI, Outlet 1 -11
SymetrixControl, DSP, Server DSP, Third Party Dante Device, xIOClear Logs, Device Mute, Get Dante Devices, Get Events, Get Info, Get iLO Status, Identify, Load Preset, Reboot, Request Dump, Send Custom Command, Verbose Logging
WyrestormMX-0402-MST, MX-0403-H3-MST, MX-0804-EDC, MX-0808-H2A-MK2, MX-0808-SCL, MX-0812-SCL, MX-1007-HYB, NHD-0401-MV, NHD-100-RX, NHD-100-TX, NHD-110-RX, NHD-110-RXv2, NHD-110-TX, NHD-120-IW-TX, NHD-120-RX, NHD-120-TX, NHD-124-TX, NHD-140-TX, NHD-150-RX, NHD-200-TX, NHD-210-RX, NHD-250-RX, NHD-400-DNT-TX, NHD-400-E-RX, NHD-400-E-TX, NHD-400-RX, NHD-400-TXClose tunnel, Firmware Upgrade, Firmware update, Open tunnel, Reboot, Request Dump

Fully-Supported Edge Devices


VendorModel(s)Commands
AcerProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
BenQProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
CanonProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
CasioProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
ChristieProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
EpsonProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
ExtronDXP HD 4K PLUSDecrease Volume, Increase Volume, Mute All, Reset Flash Memory, Set Power Save Mode, Unmute All
FujifilmProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
HitachiProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
InFocusProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
LogitechRally Bar Series (All-in-One Video Bars)Commands not supported
MaxellProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
MitsubishiProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
NECProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
PanasonicProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
RicohProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
Roku55S455Change Input, Control, Volume
65S455Commands not supported
75S455Commands not supported
85S455Commands not supported
SharpProjectors (PJLink-compatible)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
ShureMicroflex Advance Series Array MicrophonesFlash LED, Mute\Unmute, Reboot
Microflex Advance Series Array Microphones -910Flash LED, Reboot
SonyBraviaChange Active Source, Change Input, Freeze Unfreeze Frame, Mute Audio, Power Off, Power On, Reboot, Set Sound Output, Set Volume
Sony PJLink-supported projectorChange Active Source, Freeze Unfreeze Frame, Power Off, Power On
Visionary SolutionsPacketAV 5 SeriesFirmware Upgrade, Reboot, Request Dump

Edge Devices with Heartbeat Monitoring

In addition to the list above, any device may be added to a Connect+ cloud for heartbeat monitoring. (Heartbeat monitoring connotes that the device communicates a simple status only, e.g. "online" or "offline).