Supported Devices - Connect+
The following device models can be added to any Connect+ cloud for full remote monitoring and management, broken down by devices that are natively supported and those which can be added via Connect+ Edge. This list is updated biweekly.
Natively-Supported Devices
| Vendor | Model Name(s) | Commands |
|---|---|---|
| Avocor | AVB-4310, AVB-5010, AVB-5510, AVB-6510, AVB-7510, AVB-8610, AVE-5560, AVE-6560, AVS-6520, AVS-7520, AVS-8620 | Firmware Upgrade, Install App, Launch App, Power Off, Power On, Reboot, Request Dump, Switch Source, Uninstall App |
| AVE-5530, AVE-5540, AVE-6540, AVE-7540, AVE-8640 | Firmware Update, Input Select, Power Off, Power On, Reboot, Upload Wallpaper | |
| AVE-5550, AVE-6550, AVE-7550, AVK-4310, AVK-5510, AVK-6510, AVK-7510, AVK-8510, AVK-9810, AVR-4310, AVR-5510, DBG_6510, EMULATOR | Install App, Launch App, Power Off, Power On, Reboot, Request Dump, Switch Input, Uninstall App, Upgrade Firmware | |
| AVE-9200, AVG-6560, AVG-7560, AVL-1050-D, AVL-1050-T | Input Select, Power Off, Power On, Reboot, Update firmware, Upload Wallpaper | |
| AVE-TestMod | Power, Power Off, Power On, Reboot, Source Select, Switch Source, Switch Source config, Test Command, Upgrade Firmware, testy | |
| AVG-8560 | Firmware, Input Select, Power Off, Power On, Reboot, Upload Wallpaper | |
| AVH-6520, AVH-652GV, AVH-7520, AVH-752GV, AVH-8620, AVH-862GV | Firmware Upgrade, Input Select, Power Off, Power On, Reboot, Request Dump, Wallpaper | |
| AVW-6555 | Install Application, IoT Firmware, Power Off, Power On, Reboot, Remove Application, Scaler Firmware, subMCU Firmware | |
| Bluesound Professional | B100S, B160S, B170S, B400S, BCS300, BSP1000, BSP125, BSP200, BSP500, BSW150, N330 | Firmware Upgrade, Play/Pause, Reboot, Set Preset, Set Volume |
| Legrand AV | RLNK-1015V, RLNK-910R-IEC-NS, RLNK-915R, RLNK-920R, UPX-RLNK-1000R-8, UPX-RLNK-1500R-8, UPX-RLNK-2000R-8, UPX-RLNK-OL1000R-8, UPX-RLNK-OL1500R-8, UPX-RLNK-OL2000R-8, UPX-RLNK-OL3000R-6 | Outlet 1, Outlet 2, Outlet 3, Outlet 4, Outlet 5, Outlet 6, Outlet 7, Outlet 8 |
| RLNK-1615V | Outlet 1, Outlet 11, Outlet 13, Outlet 15, Outlet 3, Outlet 5, Outlet 7, Outlet 9 | |
| RLNK-210-IEC-NS, RLNK-215 | Outlet 1, Outlet 2 | |
| RLNK-410R-IEC-NS, RLNK-415R, RLNK-420R | Outlet 1, Outlet 2, Outlet 3, Outlet 4 | |
| RLNK-P415, RLNK-P416-IEC-NS, RLNK-P420 | Device UI, Outlet 1, Outlet 2, Outlet 3, Outlet 4 | |
| RLNK-P915R, RLNK-P915R-SP, RLNK-P916R-IEC-NS, RLNK-P920R, RLNK-P920R-SP | Device UI, Outlet 1, Outlet 2, Outlet 3, Outlet 4, Outlet 5, Outlet 6, Outlet 7, Outlet 8 | |
| UPX-RLNK-1000R-2, UPX-RLNK-1500R-2, UPX-RLNK-2000R-2, UPX-RLNK-OL1000R-2, UPX-RLNK-OL1500R-2, UPX-RLNK-OL2000R-2, UPX-RLNK-OL3000R-2 | Bank 1, Bank 2 | |
| Planar | UltraRes | Brightness, Demo, Diagnostics, Mute, Pattern, Power, Preset, Reboot, Request State, Send Command, Service, Update, Volume |
| WallDirector VC | Brightness, Demo, Diagnostics, Future Test, Pattern, Power, Preset, Reboot, Request State, Send Command, Service, Update | |
| Symetrix | Control | Clear Logs, Get Events, Get Info, Identify, Reboot, Request Dump, Verbose Logging |
| DSP | Clear Logs, Device Mute, Get Dante Devices, Get Events, Get Info, Identify, Load Preset, Reboot, Request Dump, Send Custom Command, Verbose Logging | |
| Server DSP | Clear Logs, Device Mute, Get Dante Devices, Get Events, Get Info, Get iLO Status, Identify, Load Preset, Reboot, Request Dump, Send Custom Command, Verbose Logging | |
| Third Party Dante Device | Identify | |
| xIO | Device Mute, Identify, Reboot | |
| Wyrestorm | MX-0402-MST, MX-0804-EDC, MX-0808-H2A-MK2, MX-0808-SCL, MX-1007-HYB, NXT-CTL-PRO, SW-640L-TX-W | Close tunnel, Firmware Upgrade, Open tunnel, Reboot, Request Dump |
| MX-0403-H3-MST, MX-0812-SCL, NHD-0401-MV, NHD-100-RX, NHD-100-TX, NHD-110-RX, NHD-110-RXv2, NHD-110-TX, NHD-120-IW-TX, NHD-120-RX, NHD-120-TX, NHD-124-TX, NHD-140-TX, NHD-150-RX, NHD-200-TX, NHD-210-RX, NHD-250-RX, NHD-400-DNT-TX, NHD-400-E-RX, NHD-400-E-TX, NHD-400-RX, NHD-400-TX, NHD-400-TX-IW, NHD-500-DNT-TX, NHD-500-E-RX, NHD-500-E-TX, NHD-500-IW-TX, NHD-500-IW-TXv2, NHD-500-RX, NHD-500-RX-HYB, NHD-500-RXv2, NHD-500-TX-HYB, NHD-500-TXv2, NHD-510-TX, NHD-600-TRX, NHD-600-TRXF, NHD-610-RX, NHD-610-TX-V2, NHD-CTL-SZ, NHD-USB-TRX, NXT-DEC, NXT-DEC-4K, NXT-DECv2, NXT-ENC-4K, NXT-ENC-8, NXT-ENC-8v2 | Firmware Upgrade, Reboot, Request Dump | |
| NHD-500-TX | Firmware update, Reboot, Request Dump | |
| NHD-CTL-PRO | Close tunnel, Firmware Upgrade, Open tunnel, Reboot, Request Dumps |
Fully-Supported Edge Devices
| Vendor | Model Name(s) | Commands |
|---|---|---|
| Acer | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| Barco | Bar Core, Bar Pro, C-10, C-5, CS-100, CSE-200, CSE-200+, CSE-800, CX-20, CX-30, CX-50 | Reboot |
| BenQ | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| Biamp | TesiraFORTÉ AI, TesiraFORTÉ AVB AI, TesiraFORTÉ AVB CI, TesiraFORTÉ AVB VT, TesiraFORTÉ AVB VT4, TesiraFORTÉ DAN AI, TesiraFORTÉ DAN CI, TesiraFORTÉ DAN VT4, TesiraFORTÉ X 400, TesiraLUX IDH-1, TesiraLUX OH-1 | Commands not supported |
| Canon | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| Casio | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| Christie | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| Cisco | Room Bar, Room Bar Pro, Room Kit (EQ, EQX, Pro), Room Kit Plus, Room Navigator | Commands not supported |
| Crestron | AM-3000-WF, AM-3100-WF, AM-3200, AM-3200-GV, AM-3200-WF, AM-TX3-200, CEN-ODT-C-POE, CP4, CP4-R, CP4N, DIN-AP4, DIN-AP4-R, DM-NAX-16AIN, DM-NAX-4ZSA-50, DM-NAX-4ZSP, DM-NAX-8ZSA, DM-NAX-AMP-X300, DM-NAX-AUD-IO, DM-NAX-BTIO-1G, DM-NAX-XSP, DM-NVX-350, DM-NVX-350C, DM-NVX-351, DM-NVX-351C, DM-NVX-360, DM-NVX-363, DM-NVX-384, DM-NVX-385, DM-NVX-D20, DM-NVX-D200, DM-NVX-D30, DM-NVX-DIR-160, DM-NVX-DIR-80, DM-NVX-DIR-ENT, DM-NVX-DIR2, DM-NVX-E20, DM-NVX-E30, DM-NVX-E30C, DM-NVX-E760, HD-MD4X2-4KZ-E, HD-MD8X8-4KZ-E, HD-MDNXM-4KZ-E, IV-SAM-VX, IV-SAM-VX2, IV-SAM-VX2-P, IV-SAM-VX2-S, MC4, MC4-R, MPB4-201, MPC4-102, MPC4-201, RMC4, TS-1070, TS-1542 Series, TS-770, TSS-1070, TSS-770, TSS-X70, TSW-1070, TSW-570, TSW-770, TSW-X70 | Commands not supported |
| Epson | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| WorkForce Pro Series Multifunction Printers | Commands not supported | |
| Extreme Networks | X450-G2 Series Switches | Commands not supported |
| Extron | DXP HD 4K PLUS | Decrease Volume, Increase Volume, Mute All, Reset Flash Memory, Set Power Save Mode, Unmute All |
| Fujifilm | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| Hitachi | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| InFocus | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| LG | 110UM5J-B, 43UH5J, 65UH5F-HJ | Factory Reset, Input Selection, Mute, Power Off, Power On, Set Volume, Turn Screen Off, Turn Screen On, Unmute |
| Logitech | Rally Bar Series (All-in-One Video Bars) | Commands not supported |
| Maxell | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| Mitsubishi | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| Netgear | M4250 AV Line Series Switches | Restart |
| Panasonic | Display (RS232) | Power off, Power on, Set input source, Toggle audio, Toggle video |
| PT-RZ570, PT-VMZ61U, TH-55EQ2 | Audio Channel Mute, Change Active Source, Freeze Unfreeze Frame, MIC Volume Down, MIC Volume Up, Mute AV (both), Power Off, Power On, Speaker Volume Down, Speaker Volume Up, Unmute AV (both), Video Channel Mute | |
| Projector (RS232) | Power off, Power on, Set audio volume, Set input source, Toggle AV, Toggle audio, Toggle freeze | |
| QSYS | Core 110F, Core 24f, Core 5200, Core 610, Core 8 Flex, Core Nano, NV-32-H (Core Capable), Server Core X20r, Server Core x10 | Commands not supported |
| Ricoh | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| Roku | 55S455 | Change Input, Control, Volume |
| 65S455, 75S455, 85S455 | Commands not supported | |
| Sharp | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| Sharp / NEC | Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On |
| Shure | IntelliMix P300 Conferencing DSP | Firmware Upgrade, Reboot, Request Dump |
| MXA310 | Mute | |
| MXA902, MXA920 | Mute\Unmute, Reboot | |
| MXA910 | Flash LED, Reboot | |
| Sony | Bravia | Change Input, Mute Audio, Reboot, Set Sound Output, Set Volume |
| Projectors (PJLink Enabled) | Change Active Source, Freeze Unfreeze Frame, Power Off, Power On | |
| Visionary Solutions | PacketAV 4/5 Encoder & Decoder | Firmware Upgrade, Reboot, Request Dump |
Edge Devices with Heartbeat Monitoring
In addition to the list above, any device may be added to a Connect+ cloud for heartbeat monitoring. (Heartbeat monitoring connotes that the device communicates a simple status only, e.g. "online" or "offline).
Updated 13 days ago