Guides

Supported Devices - Connect+

The following device models can be added to any Connect+ cloud for full remote monitoring and management, broken down by devices that are natively supported and those which can be added via Connect+ Edge. This list is updated biweekly.

Natively-Supported Devices


VendorModel Name(s)Commands
AvocorAVB-4310, AVB-5010, AVB-5510, AVB-6510, AVB-7510, AVB-8610, AVE-5560, AVE-6560, AVS-6520, AVS-7520, AVS-8620Firmware Upgrade, Install App, Launch App, Power Off, Power On, Reboot, Request Dump, Switch Source, Uninstall App
AVE-5530, AVE-5540, AVE-6540, AVE-7540, AVE-8640Firmware Update, Input Select, Power Off, Power On, Reboot, Upload Wallpaper
AVE-5550, AVE-6550, AVE-7550, AVK-4310, AVK-5510, AVK-6510, AVK-7510, AVK-8510, AVK-9810, AVR-4310, AVR-5510, DBG_6510, EMULATORInstall App, Launch App, Power Off, Power On, Reboot, Request Dump, Switch Input, Uninstall App, Upgrade Firmware
AVE-9200, AVG-6560, AVG-7560, AVL-1050-D, AVL-1050-TInput Select, Power Off, Power On, Reboot, Update firmware, Upload Wallpaper
AVE-TestModPower, Power Off, Power On, Reboot, Source Select, Switch Source, Switch Source config, Test Command, Upgrade Firmware, testy
AVG-8560Firmware, Input Select, Power Off, Power On, Reboot, Upload Wallpaper
AVH-6520, AVH-652GV, AVH-7520, AVH-752GV, AVH-8620, AVH-862GVFirmware Upgrade, Input Select, Power Off, Power On, Reboot, Request Dump, Wallpaper
AVW-6555Install Application, IoT Firmware, Power Off, Power On, Reboot, Remove Application, Scaler Firmware, subMCU Firmware
Bluesound ProfessionalB100S, B160S, B170S, B400S, BCS300, BSP1000, BSP125, BSP200, BSP500, BSW150, N330Firmware Upgrade, Play/Pause, Reboot, Set Preset, Set Volume
Legrand AVRLNK-1015V, RLNK-910R-IEC-NS, RLNK-915R, RLNK-920R, UPX-RLNK-1000R-8, UPX-RLNK-1500R-8, UPX-RLNK-2000R-8, UPX-RLNK-OL1000R-8, UPX-RLNK-OL1500R-8, UPX-RLNK-OL2000R-8, UPX-RLNK-OL3000R-8Outlet 1, Outlet 2, Outlet 3, Outlet 4, Outlet 5, Outlet 6, Outlet 7, Outlet 8
RLNK-1615VOutlet 1, Outlet 11, Outlet 13, Outlet 15, Outlet 3, Outlet 5, Outlet 7, Outlet 9
RLNK-210-IEC-NS, RLNK-215Outlet 1, Outlet 2
RLNK-410R-IEC-NS, RLNK-415R, RLNK-420ROutlet 1, Outlet 2, Outlet 3, Outlet 4
RLNK-P415, RLNK-P416-IEC-NS, RLNK-P420Device UI, Outlet 1, Outlet 2, Outlet 3, Outlet 4
RLNK-P915R, RLNK-P915R-SP, RLNK-P916R-IEC-NS, RLNK-P920R, RLNK-P920R-SPDevice UI, Outlet 1, Outlet 2, Outlet 3, Outlet 4, Outlet 5, Outlet 6, Outlet 7, Outlet 8
UPX-RLNK-1000R-2, UPX-RLNK-1500R-2, UPX-RLNK-2000R-2, UPX-RLNK-OL1000R-2, UPX-RLNK-OL1500R-2, UPX-RLNK-OL2000R-2, UPX-RLNK-OL3000R-2Bank 1, Bank 2
PlanarUltraResBrightness, Demo, Diagnostics, Mute, Pattern, Power, Preset, Reboot, Request State, Send Command, Service, Update, Volume
WallDirector VCBrightness, Demo, Diagnostics, Future Test, Pattern, Power, Preset, Reboot, Request State, Send Command, Service, Update
SymetrixControlClear Logs, Get Events, Get Info, Identify, Reboot, Request Dump, Verbose Logging
DSPClear Logs, Device Mute, Get Dante Devices, Get Events, Get Info, Identify, Load Preset, Reboot, Request Dump, Send Custom Command, Verbose Logging
Server DSPClear Logs, Device Mute, Get Dante Devices, Get Events, Get Info, Get iLO Status, Identify, Load Preset, Reboot, Request Dump, Send Custom Command, Verbose Logging
Third Party Dante DeviceIdentify
xIODevice Mute, Identify, Reboot
WyrestormMX-0402-MST, MX-0804-EDC, MX-0808-H2A-MK2, MX-0808-SCL, MX-1007-HYB, NXT-CTL-PRO, SW-640L-TX-WClose tunnel, Firmware Upgrade, Open tunnel, Reboot, Request Dump
MX-0403-H3-MST, MX-0812-SCL, NHD-0401-MV, NHD-100-RX, NHD-100-TX, NHD-110-RX, NHD-110-RXv2, NHD-110-TX, NHD-120-IW-TX, NHD-120-RX, NHD-120-TX, NHD-124-TX, NHD-140-TX, NHD-150-RX, NHD-200-TX, NHD-210-RX, NHD-250-RX, NHD-400-DNT-TX, NHD-400-E-RX, NHD-400-E-TX, NHD-400-RX, NHD-400-TX, NHD-400-TX-IW, NHD-500-DNT-TX, NHD-500-E-RX, NHD-500-E-TX, NHD-500-IW-TX, NHD-500-IW-TXv2, NHD-500-RX, NHD-500-RX-HYB, NHD-500-RXv2, NHD-500-TX-HYB, NHD-500-TXv2, NHD-510-TX, NHD-600-TRX, NHD-600-TRXF, NHD-610-RX, NHD-610-TX-V2, NHD-CTL-SZ, NHD-USB-TRX, NXT-DEC, NXT-DEC-4K, NXT-DECv2, NXT-ENC-4K, NXT-ENC-8, NXT-ENC-8v2Firmware Upgrade, Reboot, Request Dump
NHD-500-TXFirmware update, Reboot, Request Dump
NHD-CTL-PROClose tunnel, Firmware Upgrade, Open tunnel, Reboot, Request Dumps

Fully-Supported Edge Devices


VendorModel Name(s)Commands
AcerProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
BarcoBar Core, Bar Pro, C-10, C-5, CS-100, CSE-200, CSE-200+, CSE-800, CX-20, CX-30, CX-50Reboot
BenQProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
BiampTesiraFORTÉ AVB CI, TesiraFORTÉ AVB VT, TesiraFORTÉ AVB VT4, TesiraFORTÉ DAN AI, TesiraFORTÉ DAN CI, TesiraFORTÉ DAN VT4, TesiraFORTÉ X 400, TesiraLUX IDH-1, TesiraLUX OH-1Commands not supported
CanonProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
CasioProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
ChristieProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
CiscoRoom BarCommands not supported
EpsonProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
WorkForce Pro Series Multifunction PrintersCommands not supported
ExtronDXP HD 4K PLUSDecrease Volume, Increase Volume, Mute All, Reset Flash Memory, Set Power Save Mode, Unmute All
FujifilmProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
HitachiProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
InFocusProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
LG110UM5J-B, 43UH5J, 65UH5F-HJFactory Reset, Input Selection, Mute, Power Off, Power On, Set Volume, Turn Screen Off, Turn Screen On, Unmute
LogitechRally Bar Series (All-in-One Video Bars)Commands not supported
MaxellProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
MitsubishiProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
NetgearM4250 AV Line Series SwitchesRestart
PanasonicPT-RZ570, PT-VMZ61UAudio Channel Mute, Change Active Source, Freeze Unfreeze Frame, MIC Volume Down, MIC Volume Up, Power Off, Power On, Speaker Volume Down, Speaker Volume Up, Video Channel Mute
TH-55EQ2Commands not supported
QSYSCore 110F, Core 24f, Core 5200, Core 610, Core 8 Flex, Core Nano, NV-32-H (Core Capable), Server Core X20r, Server Core x10Commands not supported
RicohProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
Roku55S455Change Input, Control, Volume
65S455, 75S455, 85S455Commands not supported
SharpProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
Sharp / NECProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
ShureIntelliMix P300 Conferencing DSPFirmware Upgrade, Reboot, Request Dump
MXA310Mute
MXA902, MXA920Mute\Unmute, Reboot
MXA910Flash LED, Reboot
SonyBraviaChange Input, Mute Audio, Reboot, Set Sound Output, Set Volume
Projectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
Visionary SolutionsPacketAV 4/5 Encoder & DecoderFirmware Upgrade, Reboot, Request Dump

Edge Devices with Heartbeat Monitoring

In addition to the list above, any device may be added to a Connect+ cloud for heartbeat monitoring. (Heartbeat monitoring connotes that the device communicates a simple status only, e.g. "online" or "offline).