Guides

Supported Devices - Connect+

The following device models can be added to any Connect+ cloud for full remote monitoring and management, broken down by devices that are natively supported and those which can be added via Connect+ Edge. This list is updated biweekly.

Natively-Supported Devices

VendorModel Name(s)Commands
AvocorAVB-4310, AVB-5010, AVB-5510, AVB-6510, AVB-7510, AVB-8610, AVE-5560, AVE-6560, AVS-6520, AVS-7520, AVS-8620Firmware Upgrade, Install App, Launch App, Power Off, Power On, Reboot, Request Dump, Switch Source, Uninstall App
AVE-5530, AVE-5540, AVE-6540, AVE-7540, AVE-8640Firmware Update, Input Select, Power Off, Power On, Reboot, Upload Wallpaper
AVE-5550, AVE-6550, AVE-7550, AVK-4310, AVK-5510, AVK-6510, AVK-7510, AVK-8510, AVK-9810, AVR-4310, AVR-5510, DBG_6510Install App, Launch App, Power Off, Power On, Reboot, Request Dump, Switch Input, Uninstall App, Upgrade Firmware
AVE-9200, AVG-6560, AVG-7560, AVL-1050-D, AVL-1050-TInput Select, Power Off, Power On, Reboot, Update firmware, Upload Wallpaper
AVE-TestModPower, Power Off, Power On, Reboot, Source Select, Switch Source, Switch Source config, Test Command, Upgrade Firmware, testy
AVG-8560Firmware, Input Select, Power Off, Power On, Reboot, Upload Wallpaper
AVH-6520, AVH-652GV, AVH-7520, AVH-752GV, AVH-8620, AVH-862GVFirmware Upgrade, Input Select, Power Off, Power On, Reboot, Request Dump, Wallpaper
AVW-6555Install Application, IoT Firmware, Power Off, Power On, Reboot, Remove Application, Scaler Firmware, subMCU Firmware
Bluesound ProfessionalB100S, B160S, B170S, B400S, BCS300, BSP1000, BSP125, BSP200, BSP500, BSW150, N330Firmware Upgrade, Play/Pause, Reboot, Set Preset, Set Volume
Legrand AVRLNK-1015V, RLNK-910R-IEC-NS, RLNK-915R, RLNK-920R, UPX-RLNK-1000R-8, UPX-RLNK-1500R-8, UPX-RLNK-2000R-8, UPX-RLNK-OL1000R-8, UPX-RLNK-OL1500R-8, UPX-RLNK-OL2000R-8, UPX-RLNK-OL3000R-6Outlet 1, Outlet 2, Outlet 3, Outlet 4, Outlet 5, Outlet 6, Outlet 7, Outlet 8
RLNK-1615VOutlet 1, Outlet 11, Outlet 13, Outlet 15, Outlet 3, Outlet 5, Outlet 7, Outlet 9
RLNK-210-IEC-NS, RLNK-215Outlet 1, Outlet 2
RLNK-410R-IEC-NS, RLNK-415R, RLNK-420ROutlet 1, Outlet 2, Outlet 3, Outlet 4
RLNK-P415, RLNK-P416-IEC-NS, RLNK-P420Device UI, Outlet 1, Outlet 2, Outlet 3, Outlet 4
RLNK-P915R, RLNK-P915R-SP, RLNK-P916R-IEC-NS, RLNK-P920R, RLNK-P920R-SPDevice UI, Outlet 1, Outlet 2, Outlet 3, Outlet 4, Outlet 5, Outlet 6, Outlet 7, Outlet 8
UPX-RLNK-1000R-2, UPX-RLNK-1500R-2, UPX-RLNK-2000R-2, UPX-RLNK-OL1000R-2, UPX-RLNK-OL1500R-2, UPX-RLNK-OL2000R-2, UPX-RLNK-OL3000R-2Bank 1, Bank 2
SymetrixControlClear Logs, Get Events, Get Info, Identify, Reboot, Request Dump, Verbose Logging
DSPClear Logs, Device Mute, Get Dante Devices, Get Events, Get Info, Identify, Load Preset, Reboot, Request Dump, Send Custom Command, Verbose Logging
Server DSPClear Logs, Device Mute, Get Dante Devices, Get Events, Get Info, Get iLO Status, Identify, Load Preset, Reboot, Request Dump, Send Custom Command, Verbose Logging
Third Party Dante DeviceIdentify
xIODevice Mute, Identify, Reboot
WyrestormMX-0402-MST, MX-0804-EDC, MX-0808-H2A-MK2, MX-0808-SCL, MX-1007-HYB, NXT-CTL-PRO, SW-640L-TX-WClose tunnel, Firmware Upgrade, Open tunnel, Reboot, Request Dump
MX-0403-H3-MST, MX-0812-SCL, NHD-0401-MV, NHD-100-RX, NHD-100-TX, NHD-110-RX, NHD-110-RXv2, NHD-110-TX, NHD-120-IW-TX, NHD-120-RX, NHD-120-TX, NHD-124-TX, NHD-140-TX, NHD-150-RX, NHD-200-TX, NHD-210-RX, NHD-250-RX, NHD-400-DNT-TX, NHD-400-E-RX, NHD-400-E-TX, NHD-400-RX, NHD-400-TX, NHD-400-TX-IW, NHD-500-DNT-TX, NHD-500-E-RX, NHD-500-E-TX, NHD-500-IW-TX, NHD-500-IW-TXv2, NHD-500-RX, NHD-500-RX-HYB, NHD-500-RXv2, NHD-500-TX-HYB, NHD-500-TXv2, NHD-510-TX, NHD-600-TRX, NHD-600-TRXF, NHD-610-RX, NHD-610-TX-V2, NHD-CTL-SZ, NHD-USB-TRX, NXT-DEC, NXT-DEC-4K, NXT-DECv2, NXT-ENC-4K, NXT-ENC-8, NXT-ENC-8v2Firmware Upgrade, Reboot, Request Dump
NHD-500-TXFirmware update, Reboot, Request Dump
NHD-CTL-PROClose tunnel, Firmware Upgrade, Open tunnel, Reboot, Request Dumps

Fully-Supported Edge Devices


VendorModel Name(s)Commands
AcerProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
BenQProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
CanonProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
CasioProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
ChristieProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
EpsonProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
ExtronDXP HD 4K PLUSDecrease Volume, Increase Volume, Mute All, Reset Flash Memory, Set Power Save Mode, Unmute All
FujifilmProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
HitachiProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
InFocusProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
LogitechRally Bar Series (All-in-One Video Bars)Commands not supported
MaxellProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
MitsubishiProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
NECProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
PanasonicProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
RicohProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
Roku55S455Change Input, Control, Volume
65S455, 75S455, 85S455Commands not supported
SharpProjectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
ShureIntelliMix P300 Conferencing DSPFirmware Upgrade, Reboot, Request Dump
MXA 310Mute
MXA 910Flash LED, Reboot
Microflex Advance Series Array MicrophonesMute\Unmute, Reboot
SonyBraviaChange Input, Mute Audio, Reboot, Set Sound Output, Set Volume
Projectors (PJLink Enabled)Change Active Source, Freeze Unfreeze Frame, Power Off, Power On
Visionary SolutionsPacketAV 4/5 Encoder & DecoderFirmware Upgrade, Reboot, Request Dump

Edge Devices with Heartbeat Monitoring

In addition to the list above, any device may be added to a Connect+ cloud for heartbeat monitoring. (Heartbeat monitoring connotes that the device communicates a simple status only, e.g. "online" or "offline).