Device Setup Parameters - Edge

Some edge device models need a little setup after they're claimed before they start reporting. In almost every case this is a set of parameters — a username and password, an SNMP community string, a port, or a device ID — that you enter once in Xyte.

Until those parameters are set, the device won't send telemetry — its page shows "This device isn't reporting data yet." A device that answers on the network can still show as reachable/online; the missing parameters are a separate state, flagged as Missing Credentials.

How to enter the parameters

Both routes open a credentials dialog (Add credentials from the Devices table, Edit device credentials from the device page) with the parameters that specific model needs. When the device's manufacturer has provided setup instructions, such as which protocol the credentials are for and what has to be enabled on the device first, they're shown in a blue box under the fields, with a Read more link where available. Check them before saving: a password that works for the device's web page may not be the one its monitoring protocol uses. The box isn't shown for Heartbeat models, or for models without setup instructions.

From the Devices table (bulk — devices with the same requirements)

1. Go to Devices and select one or more devices that need the same parameters. A device that still needs its parameters shows Missing Credentials. If your selection mixes devices with different requirements — or includes devices that need no credentials — the Add Credentials button is disabled, with the tooltip "You can only bulk add credentials to devices that require credentials and have identical requirements." (This is usually the same model, but different models with identical parameters work too.)
2. In the action bar at the bottom, click Add Credentials.
3. Fill in the parameters and Save — it applies to every selected device.

From a single device's page

1. Open the device. While setup is pending, its overview shows the "This device isn't reporting data yet" banner.
2. Click Manage → Edit device credentials (or Edit device credentials on the Missing Credentials banner, when it's shown) to open the Edit device credentials dialog.
3. Fill in the parameters and Save.

Once saved, the device starts reporting on its own — that is your confirmation it worked.

📘

Some values come from the device

A few parameters are generated or enabled on the device itself first — e.g. turning on SNMP (Cisco switches), generating an authentication code (Sony BRAVIA), or reading the display ID (Samsung). Get the value from the device, then enter it in Xyte.

Browse by vendor

Pick a vendor to see its model families and their exact parameters.