Biamp Troubleshooting Knowledge Base

Error message	Likely meaning (TL;DR)	Recommended next steps
Errors.OIDCSession.RefreshTokenInvalid		Reconnect the Biamp integration (sign in again) If your organization rotated credentials, update the integration with the new credentials
I am trying to add biamp cloud connect into my xyte platform and I am probably stuck in the same place as last time, I did the authentication, it told me it will sync the devices but last attempt over a year agao still hasnt synced and my current one still has unauthenticated status while I already used the link and pincode		https://docs.xyte.io/docs/connectors-biamp-workspace

Error message

Likely meaning (TL;DR)

Recommended next steps

Errors.OIDCSession.RefreshTokenInvalid

Reconnect the Biamp integration (sign in again)

If your organization rotated credentials, update the integration with the new credentials

I am trying to add biamp cloud connect into my xyte platform and I am probably stuck in the same place as last time, I did the authentication, it told me it will sync the devices but last attempt over a year agao still hasnt synced and my current one still has unauthenticated status while I already used the link and pincode

https://docs.xyte.io/docs/connectors-biamp-workspace

Related setup guide

Need to review or update the connector configuration?

Go to the Biamp Workplace connector setup guide

Related setup guide

What’s Next