Overview

Devices that already run on a manufacturer's cloud can be managed en masse through Xyte's Cloud‑to‑Cloud Connectors.

Connect a cloud platform

1. Choose the connector

Go to Connections → Cloud Connectors and click Add connector to open the catalogue, then pick the platform your devices already run on — Zoom Rooms, Microsoft Teams Rooms, Cisco Control Hub, Crestron XiO Cloud, Biamp Workplace, BrightSign, AppSpace, Domotz, Logitech Sync, Neat Pulse, Poly Lens, Reflect, Shure, Sony, Yealink, and more.

2. Bind it to a customer and space

Choose the Customer and Space the connector binds to and how device names are managed, then click Add connector.

• Each connector is tied to a single Customer — its devices are only available inside that Customer, and movement between Customers isn't allowed.
• The selected Space is where imported devices land. For some connectors (e.g. Zoom Rooms) it also determines how the cloud's own space tree is imported beneath it.
• Device name management — keep names Manual (rename freely in Xyte) or cloud‑managed (names sync from the platform; renaming in Xyte is disabled).

3. Authorize

Once added, the connector appears with an Unauthenticated status and two actions — Authorize and Share link.

• Click Authorize to connect the cloud yourself. What you enter depends on the platform — for example, Neat Pulse asks for an API key and Organization ID (the page includes instructions for finding them); OAuth‑based platforms (e.g. Zoom, Cisco) open a sign‑in/consent screen instead.

• Or click Share link to send the setup link (with a passcode) to the customer's IT team, so they can authorize on their side. The authentication page is separate from your tenant, so it can be shared safely — without exposing your tenant or requiring you to hold the cloud's admin credentials.

4. After setup

The connector now appears in Cloud Connectors with its status, and devices import automatically — within a few minutes, or up to ~30 minutes for very large tenants (spaces import too, where the platform provides them).

Connector statuses: