Brings BrightSign digital-signage players in for health and content-player status.

Prerequisites

To use the BrightSign cloud API with Xyte, make sure you have:

• Required account / tenant: BSN.Cloud account
• Required access: Access to the required BSN.Cloud capabilities
• Required plan / license: Some capabilities are free under bsn.Control; others require a paid bsn.Content subscription
• Where to verify: BSN.Cloud tiers page

Status and sync

• Xyte reads each player's status from BSN.cloud on every sync, every 5 minutes.
• A player shows as offline when BSN.cloud reports its health as Error, and online otherwise.
• Status changes appear in Xyte on the next sync.
• If a device is removed from BSN.cloud, Xyte doesn't mark it offline. It's removed from Xyte after a while.

Authorization with BSN.Cloud requires creation of an Application inside the BrightSign cloud account.

After creating a Connector on the Xyte side, during the Authorization stage the following information will be required:

📘

Note:

The App ID must be an integer.

Setting up BSN.Cloud

1. Login to your account.

2. Select the Network to connect.

3. Go to "Settings->Applications"

   

4. Click "Add Application"

5. Enable the required features for integration to work:

   

   1. Main Features Tab:

      1. Devices -> Retrieve
      

   2. Self Features Tab:

      1. Applications -> Create

      2. Applications -> Update

         

      3. Networks -> Retrieve

      

6. Click Save

7. Copy the "Client ID", "Client Secret" of the new application to the Xyte Connector setup form.

8. Copy the "App ID" from the URL of the BSN.Cloud tab

   
   1. E.g. if the URL is: https://adminpanel.bsn.cloud/en/user/settings/applications/724
   2. The App ID is "724"
   3. Copy the App ID to the Xyte Connector setup form.

Additional information

Connector root space name: Bright_sign_v2

If deleted and re-added:

⚠️

Deleting this connector will remove all imported devices and their data. This action cannot be undone.

• A new connector will be created upon re-adding.
• If the name Bright_sign_v2 already exists, the new connector will be named Bright_sign_v2 1.
• The device tree will be re-imported under the new connector.
• The tree hierarchy will not be deleted.

After you submit, you'll see a confirmation that your credentials were submitted. Authorizing the integration and syncing devices can take up to 72 hours — you'll be notified when it's done.

Having trouble with the BrightSign (BSN.Cloud) connector? Open the BrightSign (BSN.Cloud) troubleshooting guide