Overview

Your integrations

Set which incidents each integration receives

The Minimum incident priority to report column shows, for every integration, the lowest incident priority it is sent. Integrations are grouped by kind: Ticketing, Messaging, Email and Webhooks.

• One integration: pick a value in its row. The change saves straight away.
• All at once: choose a value next to Set all to and click Apply to all. Xyte lists every integration that will change, from its current value to the new one. Click Change to apply.

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Good to know

• Integrations apply to your whole organization, so a change here affects incidents from every customer space.
• Changes apply to new incidents only. Incidents already sent keep updating, and incidents already skipped stay skipped.
• If one integration can't save the new value (for example, it can't reach its service), Apply to all changes nothing and tells you which integration refused.
• Only organization admins can change these filters.
• This is also the place to set the filter for integrations that have no settings screen of their own.

Browse all integrations

Troubleshooting

See the Integrations troubleshooting guide.