WebHooks Troubleshooting Knowledge Base

Error message	Likely meaning (TL;DR)	Recommended next steps
Error with create callback		Confirm the Webhook/callback URL is correct and publicly reachable Make sure the account used has permission to create Webhooks Reconnect the integration and try again
Error using Create URL : hostname "abcd.com" does not match the server certificate		The Webhook URL is not matching the security certificate - Contact support
Webhook Url is not updated

Error message

Likely meaning (TL;DR)

Recommended next steps

Error with create callback

Confirm the Webhook/callback URL is correct and publicly reachable

Make sure the account used has permission to create Webhooks

Reconnect the integration and try again

Error using Create URL : hostname "abcd.com" does not match the server certificate

The Webhook URL is not matching the security certificate - Contact support

Webhook Url is not updated