For AI agents: visit https://docs.xyte.io/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI.
| Error message | Likely meaning (TL;DR) | Recommended next steps |
|---|
| Error with create callback | | Confirm the webhook or callback URL is correct and publicly reachable.Make sure the account used has permission to create webhooks.Reconnect the integration and try again. |
| Error with close callback | Xyte tried to send the close incident webhook/callback, but the external endpoint failed or did not respond successfully. | Confirm the close incident URL is correct and publicly reachable. Check that the target system accepts the close callback payload. Reconnect the integration and try again. |
| Error using Create URL : hostname "abcd.com" does not match the server certificate | | The webhook URL does not match the security certificate. Contact support. |
| Webhook URL is not updated | | |
