This article lists all device vendors and models supported through the Edge connector, along with their connection parameters and any device-specific setup required before claiming.
Click a vendor in the index below to jump to and open its section — each lists the supported models, the parameters you'll be asked for, and the setup steps needed on the device to enable monitoring.
ℹ️Parameter types
- Required — must be provided when adding the device
- Optional — can be left blank; the connector will use defaults
⚠️Before you save device credentials
If credentials are not accepted, Xyte keeps retrying on that model's normal polling interval. Many devices lock the account, or block the connecting address, after a few failed sign-ins, and while a device is locked it will reject even correct credentials.
Check the username, password and port before saving. If a device stops responding to management access after credentials were entered, clear the lockout on the device (or wait out its lockout window) before correcting the credentials in Xyte.
Lockout thresholds and timeouts are set by the manufacturer, not by Xyte — check the vendor's own documentation for the model you are claiming.
⚠️Passwords containing #
Device passwords that contain the # character are currently not passed to the device correctly by the Edge, so the device rejects them, and repeated rejections can trigger the device's lockout described above. Until this is fixed, use a password without # for the account Xyte signs in with. If a device already locked out the Edge after such a password was saved, change the password, clear the lockout on the device, then update the credentials in Xyte.
📘Unless a model below exposes an SNMP community string parameter, Xyte polls it with the default community public. Set the device's community string to public, or it will only ever report heartbeat data. SNMP polling uses UDP port 161, which must also be open from the Edge host to the device.
Acer· 1 model
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Barco· 2 models
| Model | Parameters | Setup instructions |
|---|
| ClickShare V1 | — | This device is monitored over its REST API. Enable API access on the device and provide the administrator username and password; without them, only heartbeat data is available. |
| ClickShare v2 | PasswordoptUsernameopt | This device is monitored over its REST API. Enable API access on the device and provide the administrator username and password; without them, only heartbeat data is available. |
BenQ· 1 model
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Biamp· 2 models
| Model | Parameters | Setup instructions |
|---|
| Tesira Text Protocol (TTP) | PasswordoptPortoptUsernameopt | This device is monitored over the Tesira Text Protocol (TTP) using SSH (port 22). Ensure SSH is enabled on the device and provide its administrator username and password. TTP over telnet (port 23) is not used. |
| TesiraLUX Series | PasswordoptPortoptUsernameopt | This device is monitored over the Tesira Text Protocol (TTP) using SSH (port 22). Ensure SSH is enabled on the device and provide its administrator username and password. TTP over telnet (port 23) is not used. |
BrightSign· 1 model
| Model | Parameters | Setup instructions |
|---|
| Series 5 | PasswordoptProtocolreqUsernameopt | This device is monitored over its HTTP API. Select the protocol (HTTP or HTTPS) configured on the unit and provide the device credentials. |
Canon· 1 model
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Casio· 1 model
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Christie· 1 model
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Cisco· 6 models
| Model | Parameters | Setup instructions |
|---|
| C9300 | SNMP community stringreq | This device is monitored over SNMP. Enable SNMP in the device settings and set the community string; without it, only heartbeat data is available. |
| CBSx series | SNMP community stringreq | This device is monitored over SNMP. Enable SNMP in the device settings and set the community string; without it, only heartbeat data is available. |
| Room Bar | PasswordreqUsernamereq | This device is monitored over its local xAPI using SSH (port 22). Ensure SSH is enabled on the endpoint (NetworkServices SSH Mode: On — enabled by default) and provide a local administrator username and password. |
| Room Kit (EQ, EQX, Pro) | PasswordoptUsernameopt | This device is monitored over its local xAPI using SSH (port 22). Ensure SSH is enabled on the endpoint (NetworkServices SSH Mode: On — enabled by default) and provide a local administrator username and password. |
| Room Navigator | PasswordreqUsernamereq | This device is monitored over its local xAPI using SSH (port 22). Ensure SSH is enabled on the endpoint (NetworkServices SSH Mode: On — enabled by default) and provide a local administrator username and password. |
| SX20 | — | — |
ClockAudio· 1 model
| Model | Parameters | Setup instructions |
|---|
| CDT100 MK3 | — | This device is monitored over a custom ClockAudio protocol; confirm it is accessible through the default port (49494) on the physical device or update to the correct port number in Xyte after claiming. |
Crestron· 16 models
| Model | Parameters | Setup instructions |
|---|
| 4 Series | PasswordreqUsernamereq | This device is monitored over its REST API. Enable the device's web/REST control interface and provide the administrator username and password; without them, only heartbeat data is available. |
| AirMedia Series | PasswordreqUsernamereq | — |
| CEN-ODT-C-POE | PasswordreqUsernamereq | — |
| Crestron Flex Conferencing Kits | PasswordreqUsernamereq | — |
| Crestron Flex Phones | PasswordreqUsernamereq | — |
| Crestron Flex Soundbars | PasswordreqUsernamereq | — |
| Crestron Mercury | PasswordreqUsernamereq | — |
| DM Matrix Switchers | PasswordreqUsernamereq | — |
| DM-NAX Series | PasswordreqUsernamereq | — |
| DM-NVX Series | PasswordreqUsernamereq | This device is monitored over its REST API. Enable the device's web/REST control interface and provide the administrator username and password; without them, only heartbeat data is available. |
| DM-NVX-DIR Series | PasswordreqUsernamereq | This device is monitored over its REST API. Enable the device's web/REST control interface and provide the administrator username and password; without them, only heartbeat data is available. |
| HD-MD 4KZ AV Switchers (REST) | PasswordreqUsernamereq | — |
| IV-SAM Series | PasswordreqUsernamereq | — |
| TS/TSW 60 Series Touch Panels | PasswordreqUsernamereq | — |
| TSS/TSW 4-Series Touch Panels | PasswordreqUsernamereq | This device is monitored over its REST API. Enable the device's web/REST control interface and provide the administrator username and password; without them, only heartbeat data is available. |
| UC Engine | PasswordreqUsernamereq | — |
CyberPower· 2 models
| Model | Parameters | Setup instructions |
|---|
| PDU41XXX | — | This device is monitored over SNMP. Enable SNMP in the device settings and set the community string to public; without it, only heartbeat data is available. |
| Switched PDI (0U/2U) | — | This device is monitored over SNMP. Enable SNMP in the device settings and set the community string to public; without it, only heartbeat data is available. |
Epiphan· 1 model
| Model | Parameters | Setup instructions |
|---|
| Pearl Series | PasswordoptUsernamereq | This device is monitored over its REST API. Enable API access on the device and provide the administrator username and password; without them, only heartbeat data is available. |
Epson· 2 models
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
| WorkForce Pro Series Multifunction Printers | — | This device is monitored over SNMP. Enable SNMP in the device settings and set the community string to public; without it, only heartbeat data is available. |
Extreme Networks· 1 model
| Model | Parameters | Setup instructions |
|---|
| X450-G2 Series Switches | — | — |
Extron· 1 model
| Model | Parameters | Setup instructions |
|---|
| DXP HD 4K PLUS | PasswordoptPortoptSelect Specific DXP Modelreq | — |
Fujifilm· 1 model
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Genelec· 1 model
| Model | Parameters | Setup instructions |
|---|
| Genelec Celing Speaker | PasswordreqPortoptUsernamereq | This device is monitored over its REST API. Enable API access on the device and provide the administrator username and password; without them, only heartbeat data is available. |
GUDE· 1 model
| Model | Parameters | Setup instructions |
|---|
| Gude device | HTTP protocoloptPasswordoptUsernameopt | This device is monitored over its HTTP API. Select the protocol (HTTP or HTTPS) configured on the unit and provide the device credentials. |
Hitachi· 1 model
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
InFocus· 1 model
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Kiloview· 2 models
| Model | Parameters | Setup instructions |
|---|
| N5/N6 | PasswordreqUsernamereq | This device is monitored over its REST API. Enable API access on the device and provide the administrator username and password; without them, only heartbeat data is available. |
| N50/N60 | PasswordreqUsernamereq | This device is monitored over its REST API. Enable API access on the device and provide the administrator username and password; without them, only heartbeat data is available. |
LEA Professional· 1 model
| Model | Parameters | Setup instructions |
|---|
| Connect Series | — | This device is monitored over its TCP control API on port 4321; no credentials are required. Make sure TCP port 4321 on the amplifier is reachable from the Edge host; otherwise only heartbeat data is available. |
LG· 1 model
| Model | Parameters | Setup instructions |
|---|
| U Series | — | Some devices might need to configure the following to enable rich data:
1. Enable the External Control Protocol over IP on the LG display, you generally need to configure the settings within hidden Installation Menu.
2. Set Power Saving/PM Mode to "Network Ready" or equivalent in the Menu to ensure network control is available while the unit is in standby. |
Logitech· 2 models
| Model | Parameters | Setup instructions |
|---|
| Logitech CollabOS | PasswordreqUsernamereq | Ensure Local Network Access (LNA) is enabled on the device to allow standard monitoring and advanced feature support. |
| Rally Bar Series (All-in-One Video Bars) | PasswordreqUsernamereq | — |
Maxell· 1 model
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Mitsubishi· 1 model
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Netgear· 1 model
| Model | Parameters | Setup instructions |
|---|
| M4250 AV Line Series Switches | Telnet PasswordreqTelnet PortreqTelnet User Namereq | This device is monitored over Telnet. Enable Telnet access on the device (default port 23) and provide the administrator username and password; without them, only heartbeat data is available. |
⚠️Lockout behaviour on these switches
After three failed logins a NETGEAR switch blocks further attempts, and the block lasts longer each time — up to an hour. While it is blocking, the switch rejects even the correct password, so a device that is being polled with wrong credentials can stay locked until the attempts stop. Clear the lockout on the switch, or stop the polling, before correcting the credentials in Xyte.
Reference: NETGEAR: I'm using the right password, so why can't I log in to my switch?
Novastar· 1 model
| Model | Parameters | Setup instructions |
|---|
| H series | Project IDreqSecretoptUse encryptionreq | This device is monitored over its REST API. Enable API access on the device and provide the administrator username and password; without them, only heartbeat data is available. |
Panasonic· 12 models
| Model | Parameters | Setup instructions |
|---|
| All-in-one dvLED | PasswordoptPortoptUsernameopt | This device requires authentication for status monitoring and control. Enter the administrator credentials configured on the device during setup (managed via the device IP / Web UI or the Network Settings menu). Default port: 1024. |
| AW-HN40 | PasswordoptUsernameopt | — |
| AW-UE Camera Series | PasswordoptUsernameopt | — |
| Display | PasswordoptPortoptUsernameopt | This device requires authentication for status monitoring and control. Enter the administrator credentials configured on the device during setup (managed via the device IP / Web UI or the Network Settings menu). Default port: 1024. |
| Displays (PJ Link Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
| DLP Fixed Lens | PasswordoptPortoptUsernameopt | — |
| DLP Interchangeable Lens | PasswordoptPortoptUsernameopt | — |
| LCD Fixed Lens | — | — |
| MZ Series 10K+ | PasswordoptPortoptUsernameopt | — |
| MZ Series 10K- | PasswordoptPortoptUsernameopt | — |
| Projector | PasswordoptPortoptUsernameopt | This device requires authentication for status monitoring and control. Enter the administrator credentials configured on the device during setup (managed via the device IP / Web UI or the Network Settings menu). Default port: 1024. |
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Poly· 1 model
| Model | Parameters | Setup instructions |
|---|
| Poly Studio Series | PasswordreqUsernamereq | This device is monitored over its REST API. Enable API access on the device and provide the administrator username and password; without them, only heartbeat data is available. |
QSYS· 1 model
| Model | Parameters | Setup instructions |
|---|
| Core Series | — | This device is monitored over SNMP. Enable SNMP V2C in the device settings and set the community string to public; without it, only heartbeat data is available. |
Raritan· 1 model
| Model | Parameters | Setup instructions |
|---|
| Raritan PDU PXO | PasswordreqUsernamereq | This device is monitored over its JSON-RPC API on HTTPS (port 443). Provide the username and password of a local PDU user that is allowed to switch outlets (the outlet and USB commands need it); without them, only heartbeat data is available. Use a dedicated monitoring account, sign in with it once in the web interface first (the PDU forces a password change on first login), and if Password Aging is on (Device Settings > Security > Password Policy) turn it off or the account will expire. Update the password in Xyte before you change it on the PDU. If IP Access Control is enabled (Device Settings > Security > IP Access Control), allow the Edge host's IP address. Lockout: by default, 3 failed sign-ins block that user account for 10 minutes (adjustable under Device Settings > Security > Login Settings); other accounts and the Edge host's address are not blocked. To clear a block, wait it out, or on the PDU's local serial console type unblock at the Username prompt and enter the blocked username. |
Ricoh· 1 model
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Roku· 4 models
| Model | Parameters | Setup instructions |
|---|
| 55S455 | — | This device is monitored via Roku's External Control Protocol (ECP). Without network access enabled, only heartbeat data is available. For full data access, enable control by mobile apps: Settings → System → Advanced system settings → Control by mobile apps → Network access → Enabled. |
| 65S455 | — | This device is monitored via Roku's External Control Protocol (ECP). Without network access enabled, only heartbeat data is available. For full data access, enable control by mobile apps: Settings → System → Advanced system settings → Control by mobile apps → Network access → Enabled. |
| 75S455 | — | This device is monitored via Roku's External Control Protocol (ECP). Without network access enabled, only heartbeat data is available. For full data access, enable control by mobile apps: Settings → System → Advanced system settings → Control by mobile apps → Network access → Enabled. |
| 85S455 | — | This device is monitored via Roku's External Control Protocol (ECP). Without network access enabled, only heartbeat data is available. For full data access, enable control by mobile apps: Settings → System → Advanced system settings → Control by mobile apps → Network access → Enabled. |
Samsung· 2 models
| Model | Parameters | Setup instructions |
|---|
| QMC Series | Display IDopt | Verify that the MDC control protocol (might be referenced as "PC Connection" in OSD) is RJ45 (LAN) / Wi-Fi Network (and not RS-232). This configuration is located under the "System Settings" sub-menu in some Samsung screens.
Make sure communication remains available when the screen is off or in standby mode. To do this, enable "Network Standby". This configuration is located under "System" > "Power Control" in some Samsung screens. |
| WMR Series | Display IDopt | — |
Sennheiser· 1 model
| Model | Parameters | Setup instructions |
|---|
| TeamConnect Bar Series | PasswordoptUsernameopt | This device is monitored over its REST API. Enable API access on the device and provide the administrator username and password; without them, only heartbeat data is available. |
Sharp / NEC· 1 model
| Model | Parameters | Setup instructions |
|---|
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Shure· 6 models
| Model | Parameters | Setup instructions |
|---|
| IntelliMix P300 Conferencing DSP | — | Monitored over Shure's control port (TCP 2202). Claim the device with its Shure Control IP, not its Dante audio address, and make sure the Edge can reach TCP 2202 on it. See Device prerequisites by vendor. |
| Microflex Advance Series Array Microphones | — | This device is monitored over its HTTPS REST API (port 443). No credentials are required — ensure the device is reachable on port 443 and that its firmware supports the device-management REST API. |
| MXA310 | — | Monitored over Shure's control port (TCP 2202). Claim the device with its Shure Control IP, not its Dante audio address, and make sure the Edge can reach TCP 2202 on it. See Device prerequisites by vendor. |
| MXA910 | — | Monitored over Shure's control port (TCP 2202). Claim the device with its Shure Control IP, not its Dante audio address, and make sure the Edge can reach TCP 2202 on it. See Device prerequisites by vendor. |
| SBC850 | — | — |
| ULXD4 | — | Monitored over Shure's control port (TCP 2202). Claim the device with its Shure Control IP, not its Dante audio address, and make sure the Edge can reach TCP 2202 on it. See Device prerequisites by vendor. |
Snap AV· 1 model
| Model | Parameters | Setup instructions |
|---|
| Wattbox Series | PasswordreqUsernamereq | This device is monitored over Telnet (port 23) using the WattBox integration protocol. Enable Telnet on the device and provide the device username and password; without them, only heartbeat data is available. Replace the factory credentials (wattbox/wattbox) first, since current firmware forces a change, and use a dedicated monitoring account. Update the password in Xyte before you change it on the device. Lockout: 5 failed sign-ins lock logins for 5 minutes. Xyte signs in on every poll, so wrong credentials keep the device locked: correct them in Xyte first, then wait 5 minutes for the lock to clear. No manual unlock is documented; a factory reset (hold the reset button 10 seconds) restores wattbox/wattbox. |
Sony· 2 models
| Model | Parameters | Setup instructions |
|---|
| Pro BRAVIA | Authentication Codereq | This device is monitored via Sony IP Control and returns basic status data automatically (no action required). For full data access, enable Network/IP Control (Simple IP) on the display and supply the pre-shared key (PSK). |
| Projectors (PJLink Enabled) | PasswordoptPortopt | This device is monitored over PJLink. Enable PJLink on the device and provide port if non default PJLink port (4352) is configured. Provide the PJLink password if one is configured. The Edge must be able to reach the device on the PJLink port (4352 by default) — if it is blocked on the network, the device shows as reachable but never reports data. |
Visionary Solutions· 1 model
| Model | Parameters | Setup instructions |
|---|
| PacketAV 4/5 Encoder & Decoder | PasswordreqUsernamereq | This device is monitored over its REST API. Enable API access on the device and provide the administrator username and password; without them, only heartbeat data is available. |
