Devices Management — Troubleshooting
| Scenario | Likely meaning (TL;DR) | Recommended next steps |
|---|---|---|
| Is there currently a way to filter devices by manufacturer within the widget or device view | You can use the Devices list, either from the main list in the left-side panel or from the list within a specific Customer, Room, or Space. | |
| Is there a way to adjust how many devices are visible at one time (e.g., 10, 50, 100 devices)? The current default of 9 devices feels limiting when managing larger deployments | You can use the Devices list, either from the main list in the left-side panel or from the list within a specific Customer, Room, or Space. | |
| My device reports every minute, but the Device Log shows a new entry only every few minutes. | Expected. Xyte adds a Device Log entry only when a value or the status changes. When nothing changes, a keep-alive entry is written about every 5 minutes. No data is lost. | Change a value on the device — the new entry appears immediately (entries can be seconds apart when values change). If a change does not appear, contact support. |
Updated 18 days ago
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