Viewing C2C device status per connector

Learn how to view the status of Cloud2Cloud (C2C) devices imported by each connector.

Where to find it

Each connector has its own Devices page that lists every device it imported, together with the device's current state.

You can also navigate directly using the URL pattern:

https://app.xyte.io/connectors/<connector-id>/devices

For example: https://app.xyte.io/connectors/a1b2c3d4-5678-90ab-cdef-123456789abc/devices

The Devices page shows all devices identified by the connector, including:

Devices found — the total number of devices the connector identified from the provider.
Active devices — devices currently syncing and receiving telemetry. Note: a device may still report as offline via telemetry even when active.
Excluded devices — devices that no longer appear in the provider's response and are skipped in future syncs.

Each device row includes the following columns:

Column	What it shows
ID	The device's identifier in the connector
Xyte device id	The device's identifier on the Xyte platform
Name	The device name, as reported by the provider's cloud
Status	The device's sync status — active, disabled, or pending
Disabled reason	Why the device was disabled, when relevant
Location	The space the device is assigned to
Device type	The type of device, as identified by the connector
Disappeared at	When the device stopped appearing in the provider's response
SN	The device's serial number
MAC	The device's MAC address
IP address	The device's IP address on its local network

Use this page to confirm the connector imported the devices you expect, and to spot devices that dropped out of sync.

For the full definition of each connector and device status, see Connectors general information.