Add a group to a tenant

To add a new group:

1. Navigate to Settings -> Users & Groups.
2. Select the Groups tab.
3. Click Create Group.

4. Add an informative group name, and add members.
5. Click Create.

You can add additional members to the group later, if necessary.

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A new group has no access yet

Creating a group and adding members to it does not give those members any access to spaces or devices. A group is a list of people — the permission is created separately, when the group is given an access level on a space.

Next step: give the group access to a space

1. Go to Overview and select the customer, space or room the group should cover.
2. Click the ellipsis (...) and select Settings.
3. Choose Access, open the Groups tab and click Add Group.
4. Select the group and choose its access level — View, Edit or Admin.

The same group can hold a different level on different spaces, for example Edit on one site and View on another. Access granted on a space also applies to every device in it and every space beneath it.

Keep in mind that a user's effective access is the highest level they hold from anywhere, so a member of this group may still have Edit or Admin from another group. See Grant a group access to a space for the full flow, Access Management for the access model, and the Users & Groups FAQ if a view-only user can still make changes.