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Guides

Frequently Asked Questions

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Browser compatibility

Xyte fully supports the latest versions of all the major browsers:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari.

Periodic compatibility tests are performed on legacy platforms:

17 Sep 2024

  • Google Chrome version 91.0.4472: Release Date: June 15, 2021
  • Mozilla Firefox Quantum version 90: Release Date: July 13, 2021
  • Microsoft Edge 91.0.864: Release Date: June 15, 2021
  • Safari 16.5: Release Date: May 18, 2023

Change space priority

A space's priority can be set via the Space screen which is accessible from Dashboard settings. Changing the space's priority will automatically raise or lower the priority level of all incidents created by devices in that space (and in child spaces, if inheritance is not disabled).

Security requirements

Accessing the interface

To enable users inside an organization access to the interface, access to the domain (app.xyte.io or a OEM custom domain) is required on standard port 443.

Allowing devices to connect to the server

All enabled devices require access to *.xyte.io subdomains on ports 433 (HTTPS) and 1883 (MQTTS).

Organizations where a proxy is used, must configure each of the managed devices to use the proxy and allow the proxy access as defined above.

Updated about 1 month ago