Security Requirements

Network access

The following domains and ports must be allowed for correct operation of the various functions. The communication is always from within the customer network to the internet. NO INCOMING PORTS ARE REQUIRED.

Accessing the interface

To enable users inside a customer network to access to the interface:

• Access to the domain (app.xyte.io or a OEM custom domain) on port: 443.

Allowing devices to connect to the server

Devices that connect to the cloud require the ability to contact the server:

• Access to the *.xyte.io subdomains on port: 433 (HTTPS) & 1883 (MQTTS).

Organizations where a proxy is used, must configure each of the managed devices to use the proxy and allow the proxy access as defined above.

Devices with tunneling

Devices that support remote tunneling require additional contact to the tunneling server:

• Access to eu1.tunnel.xyte.com on ports: 49152 - 65534

Browser Compatibility

Xyte fully supports the latest versions of all the major browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari.

Periodic compatibility tests are performed on legacy platforms:

17 Sep 2024

• Google Chrome version 91.0.4472: Release Date: June 15, 2021
• Mozilla Firefox Quantum version 90: Release Date: July 13, 2021
• Microsoft Edge 91.0.864: Release Date: June 15, 2021
• Safari 16.5: Release Date: May 18, 2023

Space Management

Change space priority

A space's priority can be set via the Space screen which is accessible from Dashboard settings. Changing the space's priority will automatically raise or lower the priority level of all incidents created by devices in that space (and in child spaces, if inheritance is not disabled).