Edge


Scenario/Error message

Likely meaning (TL;DR)

Recommended next steps

Edge agent is in error

•  Host is not connected to the network.

•  Device is not connected to the network.

•  The network is blocked to a specific type of communication.

  • Check Docker container status (running, restarting, exited)
  • Check network connectivity from the host
  • Check network connectivity from inside the container: telnet eu1.edge.xyte.io 443
  • Restart the Docker container
  • If it still failing:
    • Remove Docker and reinstall it
    • Reinstall the Edge software again (fresh install)

permission denied while trying to connect to docker api

This error means your current user account lacks the necessary rights to communicate with the Docker daemon through its Unix socket, which is owned by the root user by defaul

To fix it permanently, add your user to the docker group by running sudo usermod -aG docker $USER and then log out and back in for the changes to take effect.

You have reached your pull rate limit. You may increase the limit by authenticating and upgrading: https://www.docker.com/increase-rate-limits

https://docs.docker.com/docker-hub/usage/pulls/#view-pull-rate-and-limit

Other issues

https://docs.xyte.io/update/docs/kb-5004

"jsonrpc":"2.0","error":"code":-32602,"message":"Invalid params.","data":"Invalid parameter "/1/name": invalid host name."



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