Cloud Connectors
Import devices from other cloud platforms and manage them inside Connect+.
Cloud Connectors import devices from other cloud platforms and manage them inside Connect+. Connect a platform once, and its devices sync in automatically and stay in sync.
How a connector works
- Click Add connector and choose a platform from the catalogue.
- Pick the Customer and Space the devices should land in.
- Authorise (OAuth) or enter API credentials for that platform.
- Devices import and begin reporting status.
The connector catalogue
Each platform has its own page with Overview · Installation · Troubleshooting. The catalogue in Add connector lists:
| Connector | Availability |
|---|---|
| Zoom Rooms | Available |
| AppSpace | Available |
| Axis | Coming Soon |
| Biamp Workplace | Available |
| BrightSign | Available |
| Cisco Control Hub | Available |
| Crestron XiO Cloud | Available |
| Domotz | Available |
| Logitech Sync | Available |
| Neat Pulse | Available |
| NETGEAR | Coming Soon |
| Poly Lens | Available |
| Reflect | Available |
| Shure | Coming Soon |
| Sony | Available |
| Yealink Management Cloud Service | Beta |
| Yodeck | Beta |
Microsoft Teams Rooms can no longer be added as a new connector (see alternatives).
Connector status
| Status | Meaning |
|---|---|
| Active | Authorised and syncing normally. |
| Unauthenticated | The token expired or was revoked — re-authenticate. |
| Error | Sync is failing — open the connector to see why. |
Inbound vs outboundCloud Connectors bring devices in. To push incidents out to Slack, ServiceNow or Jira, see Integrations.
Troubleshooting
Updated about 1 hour ago
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