Microsoft Teams

Connect Xyte incident notifications to a Microsoft Teams channel by creating a webhook in the Workflows app and adding it to your Xyte tenant.

Prerequisites

• Open Microsoft Teams and confirm you can add apps.
• Choose the Teams channel where you want incident notifications to appear.
• Open your Xyte tenant so you can paste the webhook URL during setup.

Set up the Microsoft Teams integration

1. Open the Workflows app in Microsoft Teams.

   • In Teams, click Apps in the left navigation.
   • Search for Workflows and add it.
   • Pin the app if you want faster access later.
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2. Create a new workflow.

   • Open Workflows.
   • Select Build from scratch.
   • Configure the trigger on the blank workflow canvas.
   • If you prefer, start from one of the pre-built templates instead of building the workflow manually.
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3. Save the workflow and copy the webhook URL.

   • After you save the workflow, Teams generates a webhook URL.
   • Copy that URL. You will paste it into Xyte in the next step.
   

4. Add the webhook URL in Xyte.

   • In your Xyte tenant, go to Connections → Integrations → Microsoft Teams.
   • Paste the webhook URL into the provided field.
   • Click Update.
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5. Test the integration.

   • Send a test incident from Xyte.
   • Confirm the incident notification appears in the Teams channel you selected.
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See the Microsoft Teams troubleshooting guide.