Edges

For devices that live on a customer's local network with no cloud of their own, install a Connect+ Edge — a small agent on the LAN that discovers and manages them and streams telemetry back to the portal.

What an Edge gives you

The Edges list shows each agent's firmware (with a New version available prompt), last sync, customer, online status, and how many devices it manages.

Install the Edge

Run the Edge installer on a small, always-on machine on the customer's local network — see the Installation guides for Linux, macOS and Windows. When it starts, the Edge outputs a unique Edge ID; you'll need it in the next step.

Connect the Edge

Once the Edge is installed and running, connect (claim) it to the portal:

In the left navigation, open Connections → Edges and click Connect Edge.
Choose the Customer the Edge belongs to.
Enter the Edge ID the installation produced, and a friendly Name (e.g. New York Office).
Click Connect Edge.

If the Edge can reach the Xyte servers it appears Online within a few minutes. You can then claim local devices through it.

Troubleshooting

See the Edge troubleshooting guide.