Google Chat


Error message

Likely meaning (TL;DR)

Recommended next steps

Gchat::Api#error_handler Failed ERROR: Resource has been exhausted (e.g. check quota).

Resource has been exhausted (quota)

Wait a few minutes and try again

Ask your admin to increase the quota/limits for the Google project if this is business-critical

Exception: Errors::RetryJob: Webhook Url is not updated

Webhook Url is not updated

Reconnect the integration so it refreshes its settings

If you recently changed the webhook address, update it in the integration settings and save again

undefined method `gsub' for nil:NilClass

str = str.gsub '\n', "\n" ^^^^^

str is nil, so Ruby can’t call gsub on it (gsub exists only on strings).

Gchat::Api#error_handler Failed ERROR: Internal error encountered.

The Google Chat API call failed due to an internal server-side error (a transient issue in Google Chat or the integration backend).

Retry the request and check the Google Chat API/service status
If it persists, capture the request ID/timestamp and escalate to support.


What’s Next