Room Statuses (Beta)
A Room's status is a rollup of the statuses of the devices it contains. It gives operators a single signal for whether the room is usable, degraded, or unmonitored — without requiring them to inspect each device individually. A Room reports one of six statuses. When more than one condition applies, the higher-priority status is shown.
A Room reports one of six statuses. When more than one condition applies, the higher-priority status is shown.
| Priority | Status | Meaning |
|---|---|---|
| 1 | Maintenance | The Room has been placed in maintenance mode. Its devices are not actively monitored, and incidents are suppressed. Use this state during planned work, installations, or any period when device behavior is expected to be abnormal. |
| 2 | Empty | The Room contains no monitorable devices. Add devices to the Room to begin monitoring it. |
| 3 | Error | The Room cannot be used for its primary purpose. At least one device in the Room is in Error or Device offline status. |
| 4 | Warning | The Room is partially operational, or contains devices that require attention to prevent degradation of operational KPIs. At least one device in the Room is in Warning status, and no devices are in Error or Device offline. |
| 5 | Unknown | The Room's overall state cannot be determined. At least one device in the Room is in Never seen or Disconnected status, and no devices are in Error, Device offline, or Warning. |
| 6 | Healthy | The Room is fully functional and does not require any action. All devices in the Room are in OK status. |
Unknown is not a failure state — it means Xyte does not currently have enough information to confirm the Room is healthy. This typically appears immediately after onboarding (devices in Never seen) or while an upstream Connector or Edge collector is being restored (devices in Disconnected). Once telemetry resumes, the Room status updates automatically.
Note: A single device in Error or Device offline is enough to mark the entire Room as Error. This is intentional — most rooms cannot fulfil their primary purpose if any critical device is unavailable. If a device is expected to be offline (for example, decommissioned hardware that has not yet been removed), remove it from the Room or place the Room in Maintenance to avoid noisy alerts.
For details on each underlying device status, see Device Statuses.
Updated about 21 hours ago