Biamp Workplace

Connects Biamp Workplace so managed rooms and AV endpoints sync to Connect+. Authorization is done via a Biamp user with access to the devices to be monitored.

Prerequisites

Before you start, make sure you have:

• Account / tenant: a Biamp Workplace tenant/account
• API access: included with the platform
• Plan / license: depends on your deployment
• Admin user: a Biamp Workplace user with org admin privileges — or create a dedicated Xyte user (e.g. [email protected])
• Organization ID: found on the Biamp Workplace website under Organization

1. In Connections → Cloud Connectors, click Add connector and select Biamp Workplace.
2. Choose the Customer and Space the devices should land in.
3. Provide credentials for a Biamp user with org admin privileges (or the dedicated Xyte user) and complete the Biamp login — 2FA is supported.
4. Enter your Biamp Workplace Organization ID.
5. The connector activates and begins syncing — it shows Active once devices are importing.
6. After you submit, you'll see "Biamp Workplace credentials successfully submitted." Authorizing the integration and syncing devices can take up to 72 hours — you'll be notified when it's done.

These credentials are securely stored on Xyte servers for 7 days, then deleted.

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After setup

Devices land under the Customer/Space you chose. Reassign any that arrive in an Untitled space.

Connector root space: Biamp_workplace. If you delete and re-add the connector, a new one is created (named Biamp_workplace 1 if the name already exists); the device tree re-imports and its hierarchy is preserved.

Having trouble with the Biamp Workplace connector? Open the Biamp Workplace troubleshooting guide