Overview

Authorization to the Biamp Workplace cloud is done via a user with access to the devices to be monitored.

API Access Requirements

To use the Biamp Workplace cloud API with Xyte, make sure you have:

• Required account / tenant: Biamp Workplace tenant/account
• Required access: API access as part of the platform
• Required plan / license: Licensing depends on deployment
• Where to verify: Biamp Workplace platform page

Create user

Xyte requires org admin privileges to integrate with Biamp. There are two ways to do this:

1. Enter credentials (email and password) for a current Biamp Workplace user with org admin privileges.
2. Create a dedicated user for Xyte in Biamp Workplace (e.g. [email protected]) with org admin privileges.

These credentials will be securely stored on Xyte servers for 7 days before being deleted.

Locate your Biamp Workplace Organization ID

Find your Biamp Workplace Organization ID in the Biamp Workplace website under Organization

Notes

• If 2FA is enabled on your Biamp Workplace account, you will need to either temporarily disable or coordinate with your XYTE representative to complete a one-time authentication.

Additional information

Connector root space name: Biamp_workplace

If deleted and re-added:

⚠️

Deleting this connector will remove all imported devices and their data. This action cannot be undone.

• A new connector will be created upon re-adding.
• If the name Biamp_workplace already exists, the new connector will be named Biamp_workplace 1.
• The device tree will be re-imported under the new connector.
• The tree hierarchy will not be deleted.