Ticketing and ITSM integrations

Open tickets from incidents.

Open and sync tickets from Xyte incidents in your ITSM / PSA tools.

Available tools

  • ServiceNow
  • Jira Service Desk
  • Jira Project Management
  • ConnectWise
  • ConnectWise (new)
  • Zendesk
  • Freshservice
  • Freshdesk
  • Salesforce
  • Zoho Service Plus
  • Zoho Desk
  • Halo PSA
  • HubSpot
  • BMC Helix
  • SolarWinds
  • SysAid

How to connect

  1. Authorise the destination (OAuth or API key / webhook URL).
  2. Map which incidents route here (by priority, customer, space, or device).
  3. Test with a sample event to confirm delivery.

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