Settings

Settings holds the organization-wide configuration for your portal. Everything here applies across every Customer and Space in your Organization.

Access to Settings depends on your permissions — see Access Management.

Pages in this section

• Settings Overview — what each settings screen controls, and who can reach it.
• General — organization name, branding, and portal appearance.
• Notifications — which events send email, and to whom.
• Contacts — the people notified about incidents and tickets.
• API keys — create and revoke keys for the Organization API.
• Plan & Billing — your current plan, usage, and invoices.
• Credit cards — payment methods on file.
• Reports — scheduled and on-demand reports.

Related

Users, groups, permissions, SSO, audit logs, and external support access have moved to Security & Access.