Guides

Set Maintenance

Suspend notifications while resolving an issue.

Select Set Maintenance ON if you wish to pause all notifications while carrying out work on resolving an issue.

Click the ellipsis (...) and select the Set Maintenance ON option.

Set Maintenance on drop down menu option.

Selecting this option will bring up a modal with the following message and a button to turn on maintenance mode:

Turning on maintenance mode will display a button to the left of the + Claim Device button.

Maintenance mode tag when Set Maintenance is set to on.

When you are ready to exit maintenance mode and begin receiving notifications again, click the Maintenance Mode button.

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Warning

When you select Set Maintenance ON, all users will be impacted. It is therefore advisable to notify all users ahead of time that you are going to be performing maintenance and inform them of how long you expect to be in maintenance mode.


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