Set Maintenance

Select Set Maintenance ON if you wish to pause all notifications while carrying out work on resolving an issue.

Click the ellipsis (...) and select the Set Maintenance ON option.

Selecting this option will bring up a modal with the following message and a button to turn on maintenance mode:

Turning on maintenance mode will display a button to the left of the + Claim Device button.

How maintenance applies to sub-spaces

Maintenance applies to the space you set it on and to every space beneath it. Sub-spaces show the maintenance icon marked as inherited.

Two rules follow from this:

• Turning maintenance off on a parent space does not release a sub-space that was put into maintenance in its own right. That sub-space keeps its own setting until you turn it off there.
• A sub-space cannot be taken out of maintenance while a space above it is still in maintenance. Turn it off at the highest space that is in maintenance first.

Turning maintenance off

When you are ready to exit maintenance mode and begin receiving notifications again, click the Maintenance Mode button and confirm. On larger space trees the change is applied to each sub-space in turn, and the dialog shows progress while it runs.

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Warning

When you select Set Maintenance ON, all users will be impacted. It is therefore advisable to notify all users ahead of time that you are going to be performing maintenance and inform them of how long you expect to be in maintenance mode.