FAQ

Adding external users

TopicDetails
What is an external user?A user who already exists in Xyte under another tenant.
External Users & Groups section (settings page)View-only. It shows which external users/groups are already added to the tenant — they are not created from here.
Add an external user directly to a spaceSpace → Settings → Access → Manage User Access, then add the external user to the relevant space.
Add via a group (alternative)Settings → Users & Groups → Groups — create a group; when adding members you can choose internal or external users, then assign the group to the space. The group is internal to your tenant but can include external users as members.
Still seeing an error?Share the exact error message or a screenshot so it can be reviewed.

Group permissions

TopicDetails
Where space access is configuredWhen the group is added to the space's access settingsnot on the group page
Available space access levelsView · Edit · Admin