Overview

Detailed information on the data collected, event monitoring and other aspects of supported Cloud 2 Cloud integrations

Zoom Rooms

Collected information

Device Information

Not all device types provide all data points

• ID
• Status
• Room Name
• IP Address
• App Version
• Device Specifications
  • Type
  • Model
  • System
  • Hostname
  • Manufacturer
  • Serial Number
• Software Details
  • App Target Version
  • Device Firmware
• Network Details
  • MAC Addresses (List of MAC addresses)

Monitored events

• Controller/Scheduling Display: Connection status
• Selected Mic, Speaker, or Camera: Connection status
• Zoom Room: Connection status
• CPU Usage: High usage detection
• Network: Low bandwidth detection
• Controller/Scheduling Display Battery: Low battery detection
• Zoom Rooms Display: Issues monitoring
• Audio Device: Quality Issues monitoring
• SIP Registration: Status

Microsoft Teams Rooms

Collected information

Not all device types provide all data points

Health & Connection Status

• General
  • Health Status
  • Activity State
  • Connection Status
• HDMI Ingest Health
  • Connection: Connection Status
• Compute Health
  • Connection: Connection Status, Last Modified Date & Time
• Login Status
  • Skype Connection: Status, Connection Status
  • Exchange Connection: Status

Peripheral Status

• Communication Speaker Status
• Content Camera Status
• Display Statuses
  • First Display, Second Display, Third Display, Fourth Display
• Microphone Status
• Room Camera Status
• Speaker Status

Software Update Status

• Admin Agent Software Update**
  • Available Version, Current Version, Software Freshness
• Company Portal Software Update**
  • Available Version, Current Version, Software Freshness
• Firmware Software Update
  • Available Version, Current Version, Software Freshness
• Operating System Software Update
  • Available Version, Current Version, Software Freshness
• Partner Agent Software Update
  • Available Version, Current Version, Software Freshness
• Teams Client Software Update
  • Available Version, Current Version, Software Freshness

Monitored events

• Camera: Connection status
• Exchange: Connection status
• Teams Room: Connection status
• Speaker: Connection status
• Teams: Connection status
• Microphone: Connection status
• Room Status: Issue level
• Skype: Connection status

Crestron (XiO)

Collected information

XiO integration provides extensive information that is model dependant, and each device will report data according to the underlying model.

BrightSign

Collected information

• BrightWall
  • ID, Name, Screen
• Presentation
  • Name
• Script
  • Type, Version
• Storage
  • Interface, System, Access
• Health

Q-Sys Reflect

Detailed information coming soon