Organizational Overview
Control Center
The Organizational Overview gives you a high-level top-down view of your organization. It's constructed of several main sections:
Dashboard - This view lets you easily create and navigate the spaces within your organization. When you click on a space, the system will update the main dashboard/widgets to show the updated information for the selected location, providing insight into the individual space and all spaces below.
You can use the 'Current space only' tab to see only the space's specific data.
Widgets - This area (on the right of the organizational tree) displays focused information on the current status of the areas & spaces selected in the organization tree, providing visual insights like incidents summary, space usage information, and much more.
You can add additional widgets by clicking the spinning wheel icon on the right and dragging available options from the list to the main dashboard.
To delete or customize a widget (changing its position or size), hover over the top and bottom of the tile and use the appearing buttons.
Area/Space - This window is used to configure the settings on either a space or area created within the organizational tree. It is important to configure location settings on areas and spaces to ensure the incident and device location maps are accurate. Further, the ability to set a custom 'Priority Factor' to ensure support response times are reflected in the incidents raised into ticketing systems.
Devices - when space/room is selected in the organizational tree, you are then able to view, manage and support devices connected to XYTE. You can also claim new devices into your XYTE portal within this sub-menu.
Files - to support your devices and spaces, you have the ability to attach assets/files to a particular area and/or spaces to allow your users direct access to the most relevant support assets.
Events - this allows you to configure a specific incident event to be routed to the relevant support resources who are responsible for that particular area or space. Prior to configuring these event routing - you need to configure the support integrations under the Tenant Settings
Access - you can grant access to additional users to a particular room or across several rooms by granting access to an area with several spaces within its tree node. Once a user has been granted access, they will receive an email with login credentials to access their particular room or area.
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