Portal Overview

The Xyte Customer Portal is divided into the following main sections:

Control Center - includes the Organizational Overview and Incidents to allow comprehensive insights into the overall status of your organization, allowing configuration of your devices within their spaces by remotely managing and supporting your connected devices

Asset Management - includes the Devices and Files, and Warranties. The devices displays a collated list of all devices connected within an organization, allowing administrators to trigger commands to multiple devices in bulk. The files allows you to view and manage a list of all files that have been attached to devices and spaces. Warranties includes the list of warranties listed from all devices, enables you to see the warranties expiration dates, and track them.

Digital Products - includes the Store and Your Products to simplify the management of the digital licenses and subscriptions available to enhance the functionality of your devices connected to Xyte.

Support - includes the Tickets to provide proactive management of any tickets impacting the performance of the devices across your organization. This technical information allows for proactive diagnosis remotely by the MSP or manufacturer, ensuring the devices within meeting spaces have optimal uptime.

Settings - provides fine-grained control over the administrative settings for your organization/tenant including integrations and user & group access management

The menu bar on the left-hand side allows you to navigate your Xyte Customer Portal based on your needs.

You can minimize and expand this menu by using the arrow down the bottom.

By clicking on the tenant name at the top of this menu, you can switch between multiple tenants.